Refund & Cancellation

Refund Policy :

The Manufacturer and Supplier of decorative lighting for a large period as long as over a decade, Dlite Crafts has built a strong foundation based on quality customer service along with in-stock products. Before every delivery, we inspect and pack our material with utmost care and caution.

Once a product is purchased, No Returns are made. Although in case any in-transit breakage takes place, you must send us some pictures of the broken part or parts within 7 days of the receipt and we will send the replacement against the cost of the part. As our customers and the product quality are our priority.

Cancellation Policy:

Please submit any cancellation within 24hrs of placing the order by sending an email to info@dlitecrafts.com or WhatsApp at +91-7055003695 with your order number. We advise you to kindly save your cancellation acknowledgment for your reference. Refunds against any cancellations will be processed online within 15 working days.